Episode 48

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Published on:

3rd Jun 2021

Episode 50: Closing the Knowing-Doing Gap with Nanci Appleman-Vassil

Imagine telling your team about upgrading your technology. Everyone is excited and the discussion leads you to believe they know about and can use the upgraded system. However, to know better doesn't mean we do better. The Knowing-Doing Gap means a person can talk about something but can't actually do it.  The term was first coined by Jeffrey Pfeffer and Robert Sutton, in their book called The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action. This phenomenon is one of the main reasons it is difficult to know you've hired skilled people and for leaders, trainers, and coaches to measure learning in the workplace. Nanci Appleman-Vassil is the CEO of APLS Group. Nanci is an experienced facilitator, consultant, and executive coach focusing on core competencies in both the corporate and non-profit environment. She consults with companies that want to enhance their effectiveness on the individual, team, or organizational level and is known for quickly assessing skill and organizational gaps, as well as building esteemed relationships. Listen as we talk about closing the knowing-doing gap.

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About the Podcast

Remarkable Leadership Lessons
Listen today to learn how you can lead high-preforming, inclusive teams.
On the Remarkable Leadership Lessons Podcast, we believe that acknowledging that you don’t know what to do differently is a sign of strength not weakness. Our guests will give you the tools to ask for that much-needed raise, to prepare yourself for life in the C-Suite, and to develop a growth mindset that leads you and your team to the desired results. We help you make work, career and leadership work for you.

Host Denise Cooper helps listeners assemble the building blocks of emotional intelligence: accountability, compassion, the willingness to admit wrongdoing, and the determination to follow through. Problems do not end with strategy. They end with thoughtfully developed solutions consistently put into practice.
Make your actions intentional, your behaviors mindful, and your decisions deliberate. And no matter what, own up to all of them.

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Denise Cooper